To ensure the overall customer experience is exciting and memorable for the store visitors, it is essential to maintain a clean, tidy and professional space. A positive customer experience will be influenced by the overall retail environment and has a direct impact on the purchasing behavior of clientele. A clean retail space will attract and engage your market and potentially increase the likelihood of customer purchases, return visits and customer recommendations.
In a retail environment, constant attention is required in common areas, dressing rooms and restroom facilities. Dingy and untidy spaces could mean customers might avoid trying on clothing items which in turn reduces the likelihood of purchase. Cleanliness offers a perception of respect, consideration and pride. Having a tidy and clean environment shows and underpins the stores values.
With cleanliness being such an important element in the overall success of the retail business, it may be appropriate to outsource your cleaning requirements to a professional commercial cleaner. Keep in mind that any signs of a less-than-clean business will be noticed and remembered forever. A professional retail cleaning service will ensure that the job is done professionally and at the highest standard.
The jobs on retail store maintenance cleaning schedules can be modified depending on the availability and store hours but we recommend to always including these 10 must-do jobs:
1. Overhead Dusting
Dust the tops of entertainment cabinets, standing wardrobes and door jams. Most areas can be accessed with long-handled dusters, but a ladder is the safest way to reach ceiling fans, fire sprinklers and smoke detectors. Dust light diffusers, air vent grates, and door jams.
2. Blinds and Drapes
Take down blinds and drapes before cleaning windows. Polish rods, hooks and pulls. Wash blinds with mild detergent to remove built-up film, and use a hand vacuum to clean drapes.
3. Windows, Sills, Mirror, Glass and Frames
Vacuum window tracks to remove dust and debris. Clean and polish windows, mirror, and glass in- and outside where accessible. Clean sills, and wipe down frames and hardware.
4. Tables, Walls, Baseboards, and Doors
Dust and clean baseboards, tables, and reception area. Wipe down walls with an all-purpose cleaner sprayed on sponges. Avoid streaks by working upward from floor level. Clean switch plates, wall outlets, and charging stations. Wipe down doors on both sides including frames, knobs, locks, and hinges.
5. Clothing Rack, Display Shelves, and Drawers
Dust and wipe clothing racks, display shelves, and drawers. Polish wood with oil, shine metal, and laminates with all-purpose cleaners.
6. Upholstery and Trim
Everyday use may cause itchy and irritating reactions for guests. Vacuum all soft surfaces, paying close attention to the details. Treat and remove stain on upholstered material. Extract dust and dirt from sofa and chairs. Clean wood trim with furniture polish, and shine metal and laminates with all-purpose cleaners.
7. Rugs, Moveable, and Wall-to-Wall Carpet
Everyday use may result to not only looking filthy, but also cause itchy, irritating reactions for employees, client or guests. Stain removal, vacuuming, shampooing, and extracting dust, dirt and grime from the rugs and carpet. Highly effective impregnation which protects all textile surfaces and delays subsequent soiling.
Thorough cleaning of toilet, bath tub, and shower area. Check, treat and remove stains, molds and scum on walls, shower head, sink, and toilet. Remove mineral build up and water spots on faucet, shower head, hose, drain cover, and shower door. Make sure to disinfect the toilet, handle, and light switch to avoid contamination.
Deep cleaning, stripping, waxing, polishing, and crystallization of natural stone floorings, ceramic tiles, concrete, wooden and elastic floorings (e.g. PVC, Linoleum, and Rubber) as well as carpeted areas.
Cleaning the exterior is also important to overcome the power of nature to destroy. Once nature takes over, the structure will start to deteriorate. Mildew and mold, once it gets hold, can damage your paint, materials, and surfaces. Proper cleaning of entrance and pool area, walkway, parking, terrace, and garden can prolong and preserve the property structure. Likewise, reducing the weathering process and eliminate insects, debris and undesirable natural stain. Improved overall curb appeal further increases customers’ enjoyment and satisfaction of the premises.